SayItSocial introduced Digital Academy in May 2013 as a response to the increasing demands for credibility & proof of credentials of social business competency within the workforce. Intimate, interactive and semi-customized, SayItSocial‘s Digital Academy virtual courses address the most pressing topics in the social business realm.

Customized Approach: Included in our Digital Academy courses is a 30-minute “mini-discovery” phone call, where we jointly identify additional areas of focus (beyond the course agenda) and include those topics in the training course.

The Teachers:Courses are taught by SayItSocial’s talented trainers, who share a combined 40 years of experience in the social business industry.

Duration & Cost:Each course is approx. 3-4 hours long and cost vary between $1,900 - $3,000. Please send inquiries to info@sayitsocial.com for more details and scheduling information.

Format:Delivered via GoToMeeting, students must have a web cam and microphone. A recording of the course will be delivered to each participant.

Understanding Social Media

Designed for individuals with little to no business experience with social media, this course will help individuals gain a basic understandable of social media technologies and principles.

Social Customer Service

This course is designed to help you align customer service practices within a social media framework. Upon completion of this course, customer service representatives will be trained on practices required to deepen the level of customer engagement

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Planning and Implementing Digital Media Campaigns

Designed for individuals who manage daily social media marketing activities, this course outlines the steps required to successfully plan and implement digital media campaigns.

Social Media Crisis Management

This course is designed to help you to understand the legal and PR issues related with communicating on social media channels. Upon completion of this course, you will be able to identify, manage, and mitigate social media issues and crisis.

Social Media Measurements and Analytics

Listening is the key to success when implementing social technology initiatives. Design to give organizations insight into the hidden treasures found within social data, this course explains the analytic process and how to use social data for competitive advantage.

Social Media Strategist Program

Designed for individuals charged with leading an organization’s social media initiatives, this program will equip individuals to develop a social media strategy and organizational staffing model.

Social Technology Architect

Designed for technology professionals, this course will help individuals architect scalable social technology solutions for their organization. Upon the completion of this course, you will be able to empower your organization to be successful with their internal and external social initiatives.

Executive Social Organizational Primer

Social Media is one of the biggest organizational shifts that executives have seen in many years. This course is designed to equip executives and C-Suite with the fundamental knowledge required to lead their organization through the change that is being driven by social technologies.

Create Your Own Course

If your organization would like flexibility in choosing it's curriculum, we can create an advanced customized certification course based on a discovery phase of your business or requirements.