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Community Manager

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Category Archives: Community Manager

mandysis

The Juicy Update from Yelp and why it Matters Locally

We just can’t Yelp it! There is something awesomely annoying about snapping photos of your perfectly plated meal. If picture is worth a thousand words, what kind of impact will you get from a 12 second video? Yelp releases new mobile app update.

About Mandy Curtin

With a blend of digital marketing, PR and social media experience, Mandy brings to the table a fresh, creative approach to our clients’ needs. When she’s not brainstorming for digital domination or expanding her social toolbox, you’ll find exploring the outdoors or enjoying live music. Please connect with Mandy Curtin on Google+

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Tags: mandy curtin, Social Customer Service, Wilmington, Yelp
6 August 2014
No Comments
4,296 Views
Case Studies
Community Manager
Mobile Advertising
Wilmington
leon

[Case Study] How Facebook’s Algorithm is Affecting Our Clients’ Reach

A prevailing trend as of late surrounds the demise of organic reach for brands on Facebook. The research team here at SayItSocial analyzed the analytics one particular client of ours who boasts Facebook fans just shy of 1 Million.

About Leon McLean

Leon McLean is a Project Manager and Trainer at SayItSocial, focusing on digital marketing strategy and project development as well as live, virtual and eLearning training initiatives. Please connect with Leon on... Google +

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Tags: Case Study, Client Work, facebook, Facebook Algorithm, Leon McLean, sayitsocial
12 March 2014
No Comments
3,390 Views
Case Studies
Community Manager
Content marketing
Facebook
leon

Brands Don’t Need To Wait For The Moment Anymore – They Can Plan For It

In a social world wide web society into which today has transformed, content has proven to be the imperative factor and selling point of an up-to-date 2014 company.

About Leon McLean

Leon McLean is a Project Manager and Trainer at SayItSocial, focusing on digital marketing strategy and project development as well as live, virtual and eLearning training initiatives. Please connect with Leon on... Google +

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Tags: Breaking Bad, Leon McLean, Social Crisis, social media strategy
4 October 2013
No Comments
3,256 Views
Community Manager
Corporate Social Media
Social Media Training
Twitter
tydowning

I’ve Been Selected To Speak at SXSW! Voting Is Open So What Are You Waiting For?

Every March pretty much most digital marketing agencies, techies and music buffs (and much more) mark their calendars for SXSW (South by Southwest) conference and festivals. This year it’s being held March 8-17th, 2012 in Austin, TX once again. I speak regularly at a variety of events on the topic of Social Business, measuring brand performance and enterprise training, and was pleased to find out I’ve been selected to speak at SXSW in March, 2o13 depending on votes. This would be my first time speaking at SXSW if I am voted in. To speak at SXSW is not a “shoe in” however as there is a voting process, and 30% of the public votes account to your overall score, so I’d love to not only see you at SXSW, but have you vote on my submission. What is my topic? Let me give you a hint, then click the banner below and please go VOTE! My topic: T+T=T About Ty DowningTy Downing is a social & digital media strategist, speaker, trainer, CEO of SISDigital. Please connect with Ty on… Ty Downing….and Google+.Mail | Web | Twitter | Facebook | LinkedIn | Google+ | More Posts (43)

About Ty Downing

Ty Downing is a social & digital media strategist, speaker, trainer, CEO of SISDigital. Please connect with Ty on... Ty Downing….and Google+.

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Tags: community manager training, Social business, South by Southwest, SXSW, SXSW Interactive, Ty Downing
13 August 2012
No Comments
2,765 Views
Community Manager
Corporate Social Media
Social Media Training
tydowning

SayItSocial in 3 Minutes: Our New Corporate Video

SayItSocial has updated our Corporate Video! We are proud to announce the creation of our new video showing some of our awesome team and outlining what we do. Check it out and let us know what you think:   [youtube]http://www.youtube.com/watch?v=RP0I4N1O9go[/youtube] About the Producers: C/G Productions This video was created by the excellent crew at C/G Productions, who we highly recommend for all of your video production needs. C/G Productions is an award winning, full service video production company based out of Wilmington, NC. They have provided video production services to Wilmington North Carolina and surrounding areas since 2005. Their Client base is not limited to just North Carolina though. They have provided video production services throughout the Southeast, from Virginia down to Georgia and across the swampy bayou to New Orleans. In the last year alone C/G Productions has produced over 75 commercials throughout North and South Carolina, which are airing on local affiliates for NBC, FOX, CBS, ABC, Time Warner, and Charter. Visit C/G Productions online at www.c-gproductions.com. Contact them at 910.805.7876, jacook@c-gproductions.com or Here. Don’t forget to Like them on Facebook too!   About Ty DowningTy Downing is a social & digital media strategist, speaker, trainer, CEO of

About Ty Downing

Ty Downing is a social & digital media strategist, speaker, trainer, CEO of SISDigital. Please connect with Ty on... Ty Downing….and Google+.

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Tags: Bill Cutrer, CG Productions, Corporate Video, Kevin Dean, Lauren Formalarie, sayitsocial, social business training, Ty Downing
31 July 2012
No Comments
2,861 Views
Community Manager
Corporate Social Media
SayItSocial News
lformalarie

Round II: Lessons to be Learned about Corporate Cross-Cultural Social Networking

With Facebook’s 900 Million plus users worldwide, it’s easy to forget that not everyone on the globe spends their days navigating the rather ‘Americanized’ platform. In fact, that’s a small number of people when it comes to the Big Picture. Effectively spreading a message to a mass group of people is difficult; it’s important that a company is represented in a uniform standard across all ethnic backgrounds and their native Social Media Channels (For example, think about: RenRen and Weibo in China, Mixi in Japan and SkyRock in France). A huge challenge for corporations with Global Teams is the ability to build relationships and trust while understanding cultural differences. It is important that a company’s message is understood properly, translated correctly to the necessary language and on the best social platform.   The Visuals: Anime, Emoticons? We want real photos. Chris McGrath of ThoughtFarmer wrote Five lessons learned about cross-cultural social networking, after gaining experience helping an Asian-based company with offices in Canada, the U.S., Korea and Japan deploy a global ‘ThoughtFarmer intranet.’ The first piece of advice he offered was about look and feel. “They enjoyed more muted pastel colors and anime-style emoticons, a look that seemed equally foreign to

About Lauren Formalarie

Lauren Formalarie is a Project Manager and Trainer at SayItSocial, focusing on digital marketing strategy and project development as well as live, virtual and eLearning training initiatives.

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Tags: Corporate Social Media, Cross Culture Social Media, facebook, Lauren Formalarie, Mixi, RenRen, twitter, Weibo
3 July 2012
3 Comments
3,990 Views
Community Manager
Corporate Social Media
Cross Cultural Social Media
Facebook
lformalarie

Round I: Lessons to be Learned about Corporate Cross-Cultural Social Networking

The Facts Social Media has provided a worldwide phenomenon, otherwise not attainable: the opportunity to connect with people on a global scale and effectively communicate a brand’s message across cultural boundaries. Social means open and public though – and businesses have reputations to withstand. While there is endless opportunity, there is a lot of risk associated with corporate Social Media in terms of customer engagement, company policies and crisis management.  Jessica Faye Carter from Mashable.com wrote: It’s common practice to “fill in the blanks” when you have an incomplete understanding of a subject, but when dealing with cultural issues, a lack of understanding can be disastrous. Avoid relying on stereotypes when developing your campaign. Instead, base your understanding of cultural matters on consumer research, focus groups, and your internal marketing resources.  Research, Research, Research. The key to starting out your cross-cultural social media campaign is Research. If you don’t have a strategic process planned out, you’re bound to fail. Social Media does have the power to make or break a business, or at least create sufficient damage, when used improperly. Always holding onto the knowledge that a company’s message is public is vital. Careful research of your audience is required,

About Lauren Formalarie

Lauren Formalarie is a Project Manager and Trainer at SayItSocial, focusing on digital marketing strategy and project development as well as live, virtual and eLearning training initiatives.

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Tags: Corporate Social Media, Cross Cultural Social Media, Cross Cultural Social Networking, Cultural Boundaries Social Media, Lauren Formalarie
22 June 2012
3 Comments
4,720 Views
Community Manager
Corporate Social Media
Cross Cultural Social Media
Social Media Marketing
Social Media Research
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